Forbes Business Council Taps Managing Director Jack Chang

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There is a multitude of metrics that businesses track on a daily, weekly, and monthly basis. However, not all of these metrics are created equal. In order to ensure success, it’s important for businesses to focus on the high-level metrics that matter most. 

When Managing Director Jack Chang of DGP Capital was tapped by the Forbes Business Council to share his thoughts on the key metric that business owners need to keep their eyes on, Jack shared the following on Sales and Gross Margin Growth: 

“Every company should be a sales-driven organization that empowers all employees and stakeholders to take actions to achieve the common goal of growth. A company cannot grow without increasing sales, and ideally, gross margins. Sales and gross margin growth is a metric that directly measures the health of a company, and can be influenced by management decisions.”

15 other key metrics shared by the business leaders tapped by Forbes are:

  1. Customer Satisfaction
  2. Revenue
  3. Added Customer Value
  4. KPIs
  5. Retention Through A Diversity Lens
  6. An Understanding Of Objectives
  7. Profit Percentage
  8. Retention Rates
  9. Employee Satisfaction Level
  10. Business Pivots
  11. Core Values
  12. Lives Saved
  13. Churn Rate
  14. Team-Building Initiatives
  15. Employee Morale

To read a short description of each of these other metrics, please feel free to read the article directly on the Forbes website here

For more resources on key business metrics, please see this article on Business Metrics vs KPIs or reach out to DGP Capital directly for a conversation at dgp_capital@dgpcapital.com

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